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Asus Zenfone Cannot Connect USB Storage to PC

Posted by Syahela Networking on Wednesday, July 20, 2016
#1 Make sure that, you have the right drivers

The probability of this issue will be less if you are using a windows PC. Bcause almost all required drivers will be installed by windows once a  new hardware is connected to it. You know, every hardware need some software part to install for the smooth working. We call it as drivers.. Make sure that, your PC automatically installs it. If your computer didn’t install it automatically, then you can manually download and install it directly from the ASUS website.

Download and install ASUS USB drivers for Windows

#2 Try all of your USB ports

I don’t know the technical reason behind this. I am writing this because, this issue had personally faced by me. I have windows 7 installed on my PC and my USB port behind the CPU won’t detect my zenfone. There is no issue with charging. The issue is only with the data transfer. But the USB port in-front of my CPU detects as well as charges my zenfone. So try changing the ports to all possible extend. If anyone knows why this happen, please comment below. It will be an add-on tip for me.

#3 Check whether you have turned on the MTP option

This is yet another option to check out. And this is the answer for the Balaji’s email just above. Many people accidentally un tick the MTP option when they connect mobile to PC via a USB. Then to activate it again, there is no direct USB options in your Zenfone. You may get messed up with this issue. Don’t worry here we have the solution. The USB options are available in your Settings>Storage. Follow the steps through the screenshot.
◦Go to Settings page of your zenfone.




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